Ararat Realty Privacy Policy
Effective Date: April 29, 2025
1. Introduction Ararat Realty ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ararat-realty.com , use our services, or otherwise interact with us. This policy applies to our clients, potential clients, website visitors, and any individuals whose personal information we may process.
2. Information We Collect We may collect various types of personal information, including, but not limited to:
- Personal Identification Information: Name, date of birth, government-issued identification details (where legally required for transactions).
- Contact Information: Email address, phone number, postal address.
- Property Information: Details about properties you are interested in buying, selling, or renting; details about properties you own or rent if relevant to our services.
- Financial Information: Information related to property transactions, payment details, bank account information (processed securely as necessary for transactions).
- Technical Information: IP address, browser type and version, operating system, device information, location data (if enabled).
- Usage Information: Information about how you use our website and services, including page views, navigation paths, search queries, and interaction times.
- Marketing and Communications Preferences: Your preferences for receiving marketing materials from us and your communication preferences.
3. How We Collect Your Information We collect information in the following ways:
- Directly from You: When you fill out forms (online or offline), contact us via email or phone, register for an account, subscribe to newsletters, inquire about properties, or engage our services.
- Automatically: When you interact with our website, we may automatically collect Technical and Usage Information through cookies, server logs, and similar technologies. (Please see our Cookie Policy for more details).
- From Third Parties: We may receive information from third parties, such as business partners, other real estate agents or brokers, public records databases, analytics providers, or marketing partners, where legally permitted.
4. How We Use Your Information We use the information we collect for various purposes, including:
- Providing Services: To facilitate property searches, listings, viewings, negotiations, transactions, and related real estate services.
- Communication: To respond to your inquiries, provide information you request, send service updates, and manage our relationship with you.
- Marketing: To send you newsletters, promotional materials, property alerts, and other information about our services that may interest you (where permitted by law and subject to your right to opt-out).
- Website Improvement: To analyze website usage, improve website functionality, personalize user experience, and ensure network security.
- Legal and Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests; to establish, exercise, or defend legal claims.
- Transaction Processing: To facilitate payments and complete real estate transactions.
5. Legal Basis for Processing (General Statement) Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. Generally, we process personal information based on: your consent (where required, such as for certain marketing activities); the necessity to perform a contract with you (e.g., providing real estate services); compliance with our legal obligations; or our legitimate interests (e.g., improving our services, preventing fraud), provided these are not overridden by your data protection interests or fundamental rights and freedoms.
6. Information Sharing and Disclosure We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: With trusted third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., IT support, marketing platforms, payment processors, legal counsel, financial advisors).
- Business Partners & Affiliates: With affiliated companies or trusted business partners involved in providing services or facilitating transactions.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
7. International Data Transfers Ararat Realty operates internationally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally, in accordance with applicable data protection laws.
8. Data Security We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
9. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, legal, accounting, or other legitimate purposes).
10. Your Rights Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or request restriction of processing.
- Withdraw consent (if processing is based on consent).
- Data portability (in some circumstances).
- Lodge a complaint with a relevant data protection authority.
To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.
11. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and for other purposes. For more detailed information about the cookies we use, please refer to our Cookie Policy [Insert Link if available or remove reference].
12. Third-Party Links Our website may contain links to other websites not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Children's Privacy Our services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
14. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
15. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ararat email ararat@505.am , phone number - +374 (44) 205090